Plumbing Experts

Rochester – October 14, 2026 -- A rotten egg or sulfur smell inside your home should always be treated as a possible gas leak, according to a new HelloNation article featuring Rochester, New York, plumbing expert George Campbell. The piece lays out the early signs of a gas line problem and who is responsible for fixing each part of the system.

Natural gas smells like sulfur only because mercaptan is added

Natural gas has no natural scent. Utility companies add a chemical called mercaptan so leaks can be detected. The article says that smell should never be blamed on another source until it has been investigated.

A hissing sound near a pipe or meter can mean escaping gas

A hiss or faint whistle near a gas appliance, a meter, or an exposed section of pipe can point to gas escaping from a fitting, connection, or valve. Even an intermittent sound should be reported promptly, because the rate of a leak can change without warning.

Carson City – September 21, 2026 -- Property owners in Carson Valley and Reno are being reminded that annual backflow testing is required in most Northern Nevada jurisdictions to prevent contaminated water from entering clean drinking supplies.

Backflow devices stop pollutants from reversing into drinking water lines

A HelloNation article explains that backflow devices are installed to block contaminated water from irrigation systems, fire sprinklers, or industrial equipment from flowing backward into a home's plumbing or the municipal water supply. Internal valves inside these devices can wear out, corrode, or fail over time, often without any visible warning signs.