GSK Opens Free Cancer Hotline for Patients and Relatives
Munich – November 09, 2026 -- People with cancer and their relatives in Germany can call a free, confidential expert hotline on 0800 2030040, Monday to Friday from 8 a.m. to 6 p.m. The service, called "Halt bei Krebs," is run by GSK and staffed by medical professionals.
Medical staff explain diagnoses, therapies and side effects
The hotline is aimed in particular at people with multiple myeloma, myelofibrosis, ovarian cancer or uterine cancer, and at their families. Staff explain the disease, its treatment, symptoms and side effects, and help callers relate that information to their own situation.
The aim is to help patients understand their illness, prepare for doctor appointments and make informed decisions together with their treatment team. On request, the team also points callers to self-help groups and associations. Email support and the service's website supplement the hotline.