HTS (Hopper Technology Solutions)

Montreal – October 06, 2026 -- Volaris has launched a new optional service called Disruption Assistance, letting travelers facing a flight delay of more than two hours or a same-day cancellation choose between a free rebooking or a 100% refund of their trip cost while keeping the disrupted flight.

Travelers Get a Self-Serve Fix for Flight Chaos

Customers who purchase the add-on can rebook themselves on Volaris or another airline, with the cost covered by travel tech firm HTS (Hopper Technology Solutions), through a self-serve tool. If no rebooking option works for them, they can instead opt for a full refund of their trip price without giving up their original, disrupted flight.

Montreal – September 18, 2026 -- Frontier Airlines has launched a new booking option called Cancel for Any Reason, letting travelers cancel their flight up to 24 hours before departure and receive up to a full refund.

The option appears during checkout on Frontier's website and app

Powered by HTS (Hopper Technology Solutions), the feature lets customers choose their preferred level of refundability when booking through FlyFrontier.com or the Frontier mobile app. The refund amount depends on which option a customer selects at the time of purchase.

Cancellations are processed quickly, with refunds returned to the original form of payment, according to the companies.