Ping An Launches AI Translator to Help Expats Navigate Chinese Hospitals
Shenzhen – September 20, 2026 -- Ping An Healthcare and Technology Company Limited has unveiled "Ping An GlobalCare," a new service designed to help foreign residents in China overcome language barriers and confusing hospital procedures when seeking medical care. The product, revealed at the Shenzhen Sci-Tech Innovation Exhibition, is now available for trial in Shenzhen.
The AI engine translates medical conversations in real time across 19 languages
Ping An GlobalCare uses an AI-powered translation system that supports two-way speech and text conversion, with specific coverage for professional medical terminology. The tool aims to remove communication gaps between international patients and Chinese physicians during consultations.
Users can log in with mobile numbers from 198 countries and regions, a feature intended to make the service accessible to a broad international user base without requiring a local Chinese phone number.