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Technology & Telecom

Huawei's Global Expansion and Community Impact Highlighted in Recent News

SHERIDAN, WYOMING – February 10, 2025 – SHERIDAN, WYOMING – Feb. 10, 2025 – Huawei continues to make headlines with its innovative technology, global expansion, and commitment to community development. From the international launch of its groundbreaking tri-folding smartphone to its contributions to disaster recovery and education, Huawei's diverse initiatives are shaping the future of technology and its impact on the world.

Huawei Mate XT Set for International Debut

AI-Powered Chatbot Revolutionizes Customer Communication at global office GmbH

SHERIDAN, WYOMING – February 4, 2025 – SHERIDAN, WYOMING – Feb. 4, 2025 – Since October 2024, global office GmbH has been leveraging the AI-supported chatbot solution, Conversational AI Suite from Deutsche Telekom, to transform its customer communication. This innovative voice assistance technology manages hundreds of calls daily, achieving high satisfaction levels among both customers and franchise partners. global office, founded in 2008, specializes in telephone, office, and secretarial services, providing its “telephone angels” to over 1,600 corporate clients across diverse sectors. This necessitates a flexible, scalable solution capable of handling various specialized areas.

Human and Artificial Intelligence in Harmony

DMEXCO to Remain in Cologne Long-Term: Koelnmesse and BVDW Extend Partnership

SHERIDAN, WYOMING – January 29, 2025 – SHERIDAN, WYOMING – Jan. 29, 2025 – Koelnmesse and the German Federal Association of Digital Economy (BVDW) have announced a long-term extension of their agreement to host DMEXCO in Cologne. This ensures that Europe's leading event for digital marketing and technology will remain in the city for the foreseeable future.

The contract signing took place in Cologne with Gerald Böse, CEO of Koelnmesse, and Dirk Freytag, President of the BVDW. "The contract extension is a vote of confidence and lays the foundation for a successful future," said Böse. "It is also a positive impulse for Cologne as a business location and strengthens its position as a hotspot for the digital economy." DMEXCO 2025 will be held in Cologne on September 17th and 18th.

Data-Driven NPS Management: A New Era for Telecom Customer Experience

SHERIDAN, WYOMING – January 24, 2025 – SHERIDAN, WYOMING – Jan. 23, 2025 – In an era where telecom operators face slowing growth and increasing product homogeneity, a new white paper by Omdia and Huawei highlights the critical role of data-driven Net Promoter Score (NPS) management in enhancing customer experience and securing pricing power.

The Limitations of Traditional NPS Management

Traditional methods of measuring customer satisfaction and NPS, primarily through surveys, have inherent limitations. "However, traditional survey-based methods for measuring CSAT and NPS have certain limitations, such as small sample size, long periods between measurements, and unclear what action to take," says James Crawshaw, practice leader in Service Provider Transformation at Omdia and author of the white paper. These limitations hinder operators' ability to gain a comprehensive and real-time understanding of customer experience.

ASUS Dominates Taiwan Excellence Awards with 13 Wins, Including Gold for Zenbook Duo (2024)

SHERIDAN, WYOMING – December 4, 2024 – SHERIDAN, WYOMING – Dec. 4, 2024 – ASUS has once again proven its commitment to innovation and quality, securing an impressive 13 awards at the 33rd Taiwan Excellence Awards. This remarkable achievement, which includes a prestigious Gold Award for the revolutionary Zenbook Duo (2024), solidifies ASUS' position as a leader in the technology industry.

ASUS Leads the Way in Innovation

The Taiwan Excellence Awards, often referred to as the "Oscars" of the Taiwanese business community, recognize products that demonstrate exceptional design, quality, and innovation. ASUS, along with its Republic of Gamers (ROG) sub-brand, received more awards than any other Taiwanese company, highlighting its dedication to pushing the boundaries of technology.

ASUS Announces ZenScreen Smart Monitor MS27UC

SHERIDAN, WYOMING – October 30, 2024 – ASUS today announced ZenScreen Smart MS27UC, the brand's first Google TV™ smart monitor. Google TV brings together movies, shows, and more from a variety of streaming services and offers users a personalized entertainment experience. ZenScreen Smart MS27UC boasts a 27-inch 4K (3840 x 2160) IPS panel with wide 178° viewing angles, a 99% sRGB gamut, VESA DisplayHDR™ 400 certification, and dual front-facing 5 W Harman Kardon-certified speakers. Plus, a source control feature enables viewers to easily switch between Productivity or Play modes. With ZenScreen Smart MS27UC, there's no need for a dedicated PC. Users can conduct online meetings and browse content via the web browser, and logging in to a Google Account allows them to create and sync work and documents on Google Workspace.

ASUS Announces Early-November Availability of ProArt Display 5K PA27JCV

SHERIDAN, WYOMING – October 30, 2024 – ASUS today announced the early-November availability of ProArt Display 5K PA27JCV, a 5K (5120 x 2880) monitor with 218 pixels per inch (ppi) for stunning imagery. This Calman Verified monitor is factory-calibrated to Delta E<2 color accuracy, so it's ready for precise, color-critical work. Additionally, PA27JCV covers 99% of the DCI-P3, 95% of the Adobe RGB, and 100% of the sRGB color gamuts. The ASUS Light Sync solution takes advantage of the built-in ambient light and backlight sensors to ensure reliable color performance. The inclusion of LuxPixel technology gives the panel an anti-glare, low-reflection (AGLR) coating for a paper-like screen effect. Unlike traditional matte panel finishes that soften the image, LuxPixel technology minimizes distracting reflections to ensure pixel-perfect colors and sharp image detail.

ROG Maximus Z890 Apex Achieves Record-Breaking Overclocking Performance

SHERIDAN, WYOMING – October 30, 2024 – ASUS Republic of Gamers (ROG) today announced that new ROG Maximus Z890 Apex motherboards have been used to achieve 5 world records, 19 global first-place records and 31 first-place records. In the hands of some of the world's premier professional overclockers, the Maximus Z890 Apex has coaxed dazzling performance out of the latest Intel® Core™ Ultra processor (Series 2) lineup and the latest high-performance memory kits.

ASUS Republic of Gamers Announces ROG Phone 9 Series

SHERIDAN, WYOMING – October 30, 2024 – ASUS Republic of Gamers (ROG) today announced the ROG Phone 9 series, the next generation of its high-performance gaming smartphones built to provide console-like gaming experiences.

The new series features two models: ROG Phone 9 and ROG Phone 9 Pro.

“The ROG Phone series has consistently delivered innovative technology and performance enhancements to elevate the mobile gaming experience,” said Shawn Chang, ASUS Global Vice President and General Manager of the Smartphone Business Unit. “With the new ROG Phone 9 series, we’ve taken it to the next level. We’ve upgraded to the latest flagship Snapdragon® 8 Gen 3 Mobile Platform, and introduced a redesigned GameCool 9 thermal system that ensures maximum sustained performance. We’ve also upgraded the iconic AeroActive Portal to further enhance cooling and deliver a desktop-grade gaming experience with the new AeroActive Cooler 9.”

Flagship Snapdragon 8 Gen 3 Mobile Platform

ASUS Introduces ProArt PA602 Wood Edition Chassis: A Sustainable and Stylish Choice for Creative Professionals

SHERIDAN, WYOMING – October 30, 2024 – ASUS today announced the ProArt PA602 Wood Edition, a PC case that enhances the aesthetics and sustainability of the original creator-focused PA602 chassis with parts made of wood.

"A classic material for contemporary luxury," says ASUS.

The ProArt PA602 Wood Edition seamlessly integrates wooden pieces into the design. It features long handles along the top edge, a wood backdrop for the front I/O panel, and long wood pieces for the ventilated front panel.

Sustainable and Durable Wood Construction

The wood used is certified by the Forest Stewardship Council® (FSC®), ensuring it comes from responsibly managed forests. Ash wood is chosen for its superior hardness and durability. The wood undergoes a thermowood treatment to enhance its durability further. Each piece is shaped and surface-ground to exact specifications, then coated to highlight the natural wood grain and provide a low-sheen finish.