insureNXT, the leading European trade fair and congress for the insurance industry, is set to address the most pressing challenges and opportunities in future-oriented sales and customer experience. Taking place in Cologne on May 28-29, 2024, the event will feature renowned industry experts discussing innovative strategies and solutions to meet the rising expectations of today's consumers.
Strong Congress Program with a Focus on Sales and Customer Experience:
The comprehensive congress program at insureNXT 2024 will provide attendees with a deep dive into the latest trends and innovations shaping the future of insurance sales. On three stages and in various interactive formats, experts will share insights on:
- Identifying the Requirements for Innovative Sales Channels: Exploring the development of effective strategies that leverage embedded insurance, platforms, and open insurance to create added value for customers.
- Leveraging Technology for Enhanced Customer Engagement: Discussing the role of artificial intelligence (AI), machine learning (ML), omnichannel solutions, and other technologies in streamlining sales processes and enhancing customer interactions.
- Building Competitive Advantage through Customer-Centricity: Examining how a focus on customer needs and preferences can drive sustainable growth and differentiation in the insurance market.
Keynote Speakers and Panel Discussions:
The congress will feature keynote addresses from prominent industry figures, including:
- Jan Meessen, Industry Leader Insurance at Google
- Ulrich Christmann, Board Member for Private and Commercial Customers at Zurich Group Germany
- Stephanie Peterson, Chief Customer Officer at AXA Germany
Panel discussions will bring together diverse perspectives from insurance executives, technology innovators, and customer experience experts.
Customer Journey Experience:
Attendees can also embark on an interactive customer journey experience, showcasing how innovative sales channels can be implemented to provide seamless and personalized experiences for insurance customers.
About insureNXT:
insureNXT is the premier European platform for the insurance industry, connecting insurers, brokers, agents, service providers, and technology companies. Through its exhibition, congress program, and networking events, insureNXT fosters collaboration, innovation, and knowledge exchange to drive the industry forward.
Join us at insureNXT 2024 to explore the future of sales and customer experience in the insurance industry!