SHERIDAN, WYOMING – May 13, 2025 – In a major win for the physiotherapy community, milon & five has welcomed Dirk Rienesl to its Customer Success Team as of February 1, 2025. With over two decades of hands-on experience and a deep understanding of the challenges therapists face today, Rienesl is bringing practical, meaningful change to practices across the board.
Real Experience, Real Results for Physiotherapy Clinics
Dirk Rienesl is no stranger to the world of healthcare. A certified physiotherapist, masseur, and medical bath attendant with more than 35 years of industry experience, Rienesl has worked independently since 1997. He knows the ins and outs of running a successful practice — and more importantly, how to make it thrive in a rapidly evolving landscape.
In his new role, he offers:
- Personalized, one-on-one support tailored to daily practice routines
- Actionable advice for integrating digital training systems
- Clear guidance for optimizing processes and boosting patient care
“Real development only happens through direct exchange – straightforward, honest, and practical,” says Rienesl. His personal passion and insight make him a valuable partner for any practice aiming to grow smartly and sustainably.
Supporting Success Beyond the Sale
For milon & five, Rienesl’s appointment is a clear commitment to long-term client relationships. “With the new position in Customer Success, we’re sending a clear message: Our customers come first — not just at the point of sale, but throughout the entire collaboration,” says Bernhard-Stefan Müller, CEO of milon Industries GmbH.
Thanks to Rienesl’s deep-rooted understanding of therapeutic workflows and patient-centered care, he serves as the perfect bridge between innovative equipment and real-world application.
Key benefits for physiotherapy practices include:
- Trusted support from someone who speaks the language of therapists
- Practical solutions that fit seamlessly into everyday operations
- Confidence in adopting new technologies, thanks to expert onboarding
- More time for patient care by reducing administrative uncertainty
- Strategic development for long-term growth
Helping Practices Unlock Their Full Potential
“I'm passionate about unlocking the potential of milon and five, and not just supporting practices but helping them bring out the best concept possible,” Rienesl emphasizes. His approach is rooted in authentic connection and practical know-how, offering clinics a refreshing level of partnership and understanding.
Whether it’s adapting devices to individual clinic needs, implementing smart training concepts, or planning for future development, Rienesl works hand-in-hand with therapists — not as a salesman, but as a peer.
Get in Touch with Dirk Rienesl Today
Physiotherapy practices interested in personalized support can reach out through their dedicated sales contact at milon & five to start a conversation with Dirk Rienesl.
With the backing of the milongroup — a trusted innovator in the global health and fitness sector — practices are empowered to combine cutting-edge tools with expert guidance, all designed to help therapists and patients thrive.
Learn more at www.milongroup.com