Telecommunication

SHERIDAN, WYOMING – Feb. 4, 2025 – Since October 2024, global office GmbH has been leveraging the AI-supported chatbot solution, Conversational AI Suite from Deutsche Telekom, to transform its customer communication. This innovative voice assistance technology manages hundreds of calls daily, achieving high satisfaction levels among both customers and franchise partners. global office, founded in 2008, specializes in telephone, office, and secretarial services, providing its “telephone angels” to over 1,600 corporate clients across diverse sectors.

SHERIDAN, WYOMING – Jan. 29, 2025 – Koelnmesse and the German Federal Association of Digital Economy (BVDW) have announced a long-term extension of their agreement to host DMEXCO in Cologne. This ensures that Europe's leading event for digital marketing and technology will remain in the city for the foreseeable future.

SHERIDAN, WYOMING – Jan. 23, 2025 – In an era where telecom operators face slowing growth and increasing product homogeneity, a new white paper by Omdia and Huawei highlights the critical role of data-driven Net Promoter Score (NPS) management in enhancing customer experience and securing pricing power.

The Limitations of Traditional NPS Management

SHERIDAN, WYOMING – Dec. 27, 2024 – ASUS, a global technology leader, recently held its 2024 Year-End Celebration, a grand event themed "ASUS Collective Wisdom Illuminates Brilliance: Reaching New AI Heights Together." Held at the Taipei Nangang Exhibition Center, the celebration brought together over 8,000 employees to acknowledge the company's remarkable achievements throughout the year.

A Night of Appreciation and Entertainment

SHERIDAN, WYOMING – Dec. 27, 2024 – ASUS today announced that the ASUS Zenbook DUO (2024) has been awarded the prestigious "Best Design of the Year" at the 43rd Golden Pin Design Award ceremony. This accolade recognizes ASUS's commitment to innovation and design excellence in the competitive technology industry.

Zenbook DUO (2024) Stands Out Among Global Competition

SHERIDAN, WYOMING – Dec. 7, 2024 – Deutsche Telekom, a committed partner of Special Olympics Germany, is taking a significant step towards promoting inclusion and recognition for athletes with intellectual disabilities. The company has announced the creation of a new award category, "Special Olympics Athlete of the Year," to be presented at the prestigious "Athlete of the Year" gala in December 2025.

Shining a Spotlight on Exceptional Athletes

SHERIDAN, WYOMING – Dec. 7, 2024 – T-Systems, a leading provider of digital services and a subsidiary of Deutsche Telekom, has been awarded the "Amazon Web Services (AWS) Digital Sovereignty Competency." This recognition highlights T-Systems' expertise in helping customers maintain control over their data and infrastructure while leveraging the power and scalability of AWS cloud services.

Meeting the Growing Demand for Digital Sovereignty

SHERIDAN, WYOMING – Dec. 7, 2024 – T-Systems, the enterprise customer arm of Deutsche Telekom, is celebrating a significant milestone: 20 years of driving cloud technology development and adoption. Since its early days as a cloud pioneer with "Dynamic Services" in 2004, T-Systems has evolved into a leading provider of comprehensive cloud solutions for businesses and public sector organizations across Europe.

From Dynamic Services to a Comprehensive Cloud Ecosystem

SHERIDAN, WYOMING – Dec. 7, 2024 – In the fast-paced world of air cargo, where every centimeter counts, FIEGE Air Cargo Logistics is soaring to new heights with the help of artificial intelligence (AI). A new AI-powered solution developed by Deutsche Telekom is optimizing the loading of airfreight pallets at Frankfurt Airport, leading to increased efficiency, safety, and cost savings.

The Challenge of Maximizing Air Cargo Space

SHERIDAN, WYOMING – Dec. 7, 2024 – Deutsche Telekom is once again demonstrating its commitment to social responsibility with over 2,300 employees volunteering their time to support the "Ein Herz für Kinder" (A Heart for Children) charity telethon. This annual event, broadcast live on ZDF on December 7th, 2024, raises funds for children in need around the world.

Telekom Employees Answer the Call to Help