SHERIDAN, WYOMING – April 26, 2025 - In a move set to make traveling even more seamless and rewarding, Aimbridge Hospitality has partnered with Canary Technologies to introduce a cashless, hassle-free tipping experience for hotel guests across its properties. This innovative Digital Tipping solution not only makes it easier for guests to show appreciation but also uplifts hotel staff morale and boosts service quality—delivering a win-win for everyone.
The new tipping platform allows guests to express their gratitude with just a few taps on their mobile devices, eliminating the need for spare change or cash on hand. No app download is required, and guests can simply use their preferred digital payment method—whether it's a card, Apple Pay, Google Pay, or others—to tip staff members who help make their stay memorable.
“Aimbridge Hospitality is committed to delivering exceptional guest experiences while also supporting the hardworking staff who make memorable stays possible,” said Conrad Riddle, VP of HR shared services at Aimbridge Hospitality. “Canary’s Digital Tipping solution creates a win-win for guests and staff—giving guests an easy way to show appreciation while increasing job satisfaction. Digital tipping has been shown to boost guest satisfaction scores and improve staff retention, reinforcing our commitment to both service excellence and employee well-being.”
Designed with simplicity and efficiency in mind, Canary’s Digital Tipping integrates seamlessly with hotels’ HR systems, making sure that tips go directly into employees’ paychecks. This automation not only eliminates tedious administrative tasks but also ensures that staff are rewarded quickly and fairly, adding a meaningful layer of financial security and job satisfaction.
According to Canary Technologies, hotels that have adopted their digital tipping platform have seen guest satisfaction scores jump by 5%-10%, while staff turnover rates have dropped by as much as 75%. It’s a significant shift that highlights how small conveniences can create major impacts for both guests and employees alike.
“We’re proud to partner with Aimbridge Hospitality to bring Digital Tipping to their portfolio, providing an easy and impactful way for guests to show appreciation,” said David Chang, strategic accounts executive at Canary Technologies. “By increasing staff morale and reducing turnover, Canary’s Digital Tipping enables hotels to retain top talent and deliver exceptional service.”
As more travelers seek frictionless, digital-first experiences, Aimbridge’s move taps into a broader lifestyle trend where convenience, appreciation, and personal connection all matter more than ever. The introduction of digital tipping reflects a growing consumer expectation for easy, tech-savvy options that enhance everyday experiences—even while on vacation or business trips.
Starting now, guests staying at participating Aimbridge Hospitality properties can enjoy the convenience of digital tipping. Whether it’s a housekeeper who went above and beyond, a bellhop who handled luggage with care, or any staff member who made a stay extra special, showing gratitude has never been easier—or more impactful.
Ready to see how Aimbridge and Canary are redefining hospitality one tip at a time? Visit Canary Technologies’ official website for more information.