SHERIDAN, WYOMING – March 7, 2025 -In a significant move to bolster the guest experience in hospitality technology, SONIFI has announced a strategic partnership with Ooma, a renowned provider of cloud-based communication systems. This collaboration is set to transform how hotels communicate with their guests by integrating cutting-edge technology in guestrooms, front desks, back offices, and common areas.
Enhancing Hotel Communications with Cloud-Based Technology
The partnership between SONIFI and Ooma introduces a robust cloud-based phone system tailored for both new constructions and existing facilities looking to replace outdated on-premises systems. This innovative solution not only simplifies the technical landscape of hotel communications but also seamlessly integrates with a hotel’s Property Management System (PMS). Through this integration, hotels can now automate personalized messages that enhance guest engagement and open new revenue streams.
Raj Shah, Director of Strategic Sales at Ooma, expressed enthusiasm about the partnership, stating, “We are honored and excited that SONIFI has chosen to partner with Ooma for phone and communications services. Ooma offers a broad portfolio of solutions for hotels that preserve room phones while cutting cost and complexity, empower office staff with a full set of unified communications features, and provide turnkey POTS replacement for life-safety equipment such as fire alarm panels and elevator phones.”
Paul Johnson, SVP of Strategic Accounts and Internet Services at SONIFI, also commented on the collaboration: “Our customers rely on SONIFI’s experience and expertise to deliver the best guest technology experiences. Their need for phone services makes perfect sense for us to incorporate Ooma’s expertise to our offerings as well. We proudly recommend Ooma to our customers for their telephony needs.”
A Forward-Thinking Solution for Modern Hotels
The partnership highlights a trend towards modernizing the telecommunication systems in hotels, ensuring that the infrastructure not only meets the current needs but also anticipates future demands. By preserving traditional room phones while integrating modern unified communications features, Ooma’s solutions provide a seamless experience for both guests and hotel staff. The system’s ability to replace traditional Plain Old Telephone Service (POTS) systems with advanced technology also addresses critical safety requirements, ensuring compliance with emergency communication standards.
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