SHERIDAN, WYOMING – Feb. 27, 2025 – The hospitality industry is experiencing significant leadership shifts as companies like Meyer Jabara Hotels, Pacifica Hotels, McNeill Hotel Company, and Hilton announce key appointments. These strategic moves aim to strengthen operational performance, enhance guest experiences, and drive growth in an increasingly competitive market.
Meyer Jabara Hotels Elevates Eric Churchill to COO
Meyer Jabara Hotels Names New COO
Meyer Jabara Hotels has announced the promotion of Eric Churchill to chief operating officer. In his new role, Churchill will oversee portfolio operations, focusing on ensuring best-in-class operations and performance. Churchill’s extensive tenure with the company, which began in 2004 as general manager of the Courtyard by Marriott Copley Square in Boston, underscores his deep understanding of the hotel industry.
His career progression includes a transition to general manager of the Providence (R.I.) Marriott, followed by a promotion to senior vice president of operations in 2013. “There is something really exciting about managing people and leading individuals who have a passion to succeed,” Churchill said. “Meyer Jabara Hotels is a true winner. The support from ownership is unlike anything I have experienced before, and the drive for results among the leadership team and line-level employees is contagious.”
U.S. Travel Association Welcomes William (Bill) J. Hornbuckle as National Chair
USTA Selects National Chair
William (Bill) J. Hornbuckle, CEO and president of MGM Resorts International, has been selected as the national chair of the U.S. Travel Association’s board of directors. His two-year term, formalized through a membership vote, will see him succeed Chris Nassetta, president and CEO of Hilton. Hornbuckle will collaborate with association leaders to prioritize industry initiatives, including maximizing opportunities presented by major events such as the 2025 Ryder Cup, 2026 World Cup, and 2028 Summer Olympics.
As national chair, Hornbuckle will lead an executive board of 30 members from across the travel industry and a board of delegates. He will work closely with U.S. Travel’s Freeman and the executive leadership team to advance the association’s mission of increasing travel to and within the United States.
Spencer Hux Joins Hermitage Hotel and Keswick Hall as Chief Sales Officer
Spencer Hux Joins Hermitage Hotel
The Hermitage Hotel and Keswick Hall have appointed Spencer Hux as their chief sales officer. With nearly two decades of experience in luxury hospitality, Hux will lead all commercial efforts for both properties, focusing on elevating their reputations. He will work closely with teams at both hotels to align their goals and enhance each property’s unique identity while leveraging their combined strengths.
Further Leadership Changes Across the Hospitality Sector
More Moves
Pacifica Hotels has welcomed Shalon Hopkins as senior vice president of accounting and finance. Bringing over 20 years of experience in strategic financial leadership, operational excellence, and team development, Hopkins will oversee financial operations, including cash flow management, financial reporting, and compliance strategies. Most recently, she served as chief financial officer at Quorum Hotels.
McNeill Hotel Company has promoted Jesse Kremer from regional director of operations to vice president of hotel operations. In this role, Kremer will lead regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success, and owner relations.
The Kessler Collection has appointed Brian McCormick as vice president of people and culture. With over two decades of experience in talent management and employee relations for luxury hotel brands, McCormick will enhance workplace culture and performance management across the portfolio.
The Hiltons of Chicago Sales and Marketing Complex has announced the promotion of Alison Wallace to director of sales, citywide strategy, effective April 1. With 28 years of experience, including 25 with the Hiltons of Chicago Sales Complex, Wallace will drive long-term citywide strategies.
New General Managers Appointed at Hilton and Other Properties
New GMs
Hilton has appointed Chintan Dadhich as complex general manager of the Tempo by Hilton Times Square in Manhattan. He will continue to oversee the Conrad New York Downtown. With over 25 years of experience in the hospitality industry, Dadhich will lead operations for both properties, focusing on guest experience, team engagement, and brand positioning.
Chicago Athletic Association has named Adam Gurgiolo as general manager. With 25 years of industry experience, Gurgiolo will lead operations, revenue, and guest experience.
Hotel 1000, LXR Hotels & Resorts, has appointed Jeffery Modaff as general manager. With experience in the luxury and lifestyle space, Modaff will oversee daily hotel operations and guest experience.
These leadership changes reflect the dynamic nature of the hospitality industry and the ongoing efforts of companies to enhance their performance and deliver exceptional experiences to guests.
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