SHERIDAN, WYOMING – Feb. 27, 2025 – With Passenger Terminal Expo 2025 rapidly approaching, Passenger Terminal World’s editor, Anthony James, has curated his top ten presentations from the upcoming Passenger Terminal Conference. This year's event, held in Madrid, Spain from April 8-10, 2025, features over 450 speakers, making the selection a challenging task.
The conference encompasses a broad spectrum of topics, including advanced air mobility, AI, aviation security, biometrics, and sustainability, among others. Attendees are encouraged to secure their conference passes promptly to avoid missing out on these invaluable insights and networking opportunities.
Editor’s Selected Highlights:
Welcome to Madrid and Keynote Address
- When: Tuesday, April 8
- Who: Maurici Lucena Betriu, chairman and CEO of the board of directors, Aena
Passenger Terminal Expo 2025 is honored to host Maurici Lucena Betriu, CEO of Aena, for the opening keynote. Betriu’s insights into Aena’s competitive and technological advancements, as well as their sustainability initiatives, including geothermal energy deployment, are detailed in an exclusive interview from the January 2025 issue of Passenger Terminal World.
Elevating the New Mega Airport City in Bishoftu
- When: Tuesday, April 8
- Who: Mesfin Tasew Bekele, CEO, Ethiopian Airlines
Ethiopian Airlines is developing a mega airport city at Abusera in Bishoftu, aiming to host over 110 million passengers annually. This state-of-the-art airport is set to revolutionize air travel in Ethiopia, positioning the country as a pivotal transportation hub between Africa, Asia, and the Middle East. The presentation will explore the integration of sustainable design, exceptional passenger experience, and future readiness.
CPK Terminal Design: A Resilient and Futureproof Scheme
- When: Tuesday, April 8
- Who: Dr. Filip Czernicki, CEO, Centralny Port Komunikacyjny (CPK) and Antoinette Erickson, senior partner, Foster + Partners
Poland’s CPK, a major infrastructure investment, focuses on integrating air, rail, and road transportation. The presentation will highlight the terminal's flexibility, resilience to future changes, optimal passenger and baggage flows, and sustainability strategy. Further details on CPK and Antoinette Erickson’s perspectives on future airports are available in the September 2024 issue of Passenger Terminal World.
Creating and Curating the World’s No. 1 Choice for Airport Shopping
- When: Tuesday, April 8
- Who: Tab Musleh, chief retail and hospitality officer, Qatar Airways
Tab Musleh, with over 15 years of experience in travel retail, leads Qatar Airways’ retail and food and beverage divisions. His presentation will cover the latest trends in airport retail, as explored in an exclusive feature from the January 2025 issue of Passenger Terminal World.
Dubai: Countdown to Day One Air Taxi Operations
- When: Wednesday, April 9
- Who: Duncan Walker, CEO, Skyports
This session offers an exclusive look into the launch of Dubai’s commercial vertiport operations, providing updates on the development of the world’s first air taxi network. Attendees will learn about operational plans, infrastructure, passenger experience, terminal design, and airspace management.
Uncovering the Hidden Threats in Airports
- When: Wednesday, April 9
- Who: Maurice Jenkins, chief innovation officer, Miami International Airport
Miami International Airport has identified evolving cybersecurity threats to critical infrastructure. This presentation will explore new technologies and observation strategies to address these hidden threats in the digital landscape.
Terminal 2025: It’s All in the Details
- When: Wednesday, April 9
- Who: Melissa White, managing director, corporate real estate strategy and asset management, Delta Air Lines & Kathleen A, Boyd, FlyBoyd International
Delta Air Lines and its consultants have audited hub airports across 600 variables, prioritizing customer experience improvements. The session will cover advancements in wayfinding, digital signage, security, and other crucial aspects of the passenger journey. “Customer experience excellence is a moving target at airports, with almost daily upgrades across the industry. Nevertheless, great progress has been made, including wayfinding, digital signage, security, seating, restrooms, wi-fi, clubrooms, baggage, check-in, transit, concessions, website and accessibility. The airline is hyper-focused on the customer experience on the ground and in the air.”
APU Use Monitoring via AI to Reduce Emissions and Costs
- When: Wednesday, April 9
- Who: Alban Negret, head of innovation and corporate venture, Groupe ADP
Groupe ADP is implementing an AI-driven system to monitor APU use and aircraft emissions at Paris-Charles de Gaulle Airport. This initiative aims to enhance air quality management and optimize energy consumption. “By integrating with ADP’s data infrastructure, this partnership aims to enhance air quality management and optimize energy consumption, fostering a more sustainable airport operation. With our partner’s innovative approach, we’re setting new standards in environmental responsibility and operational efficiency, reinforcing our commitment to sustainability and innovation within airport management.”
Resilience, Continuity, Risk Management – A New Benchmark for Airports
- When: Thursday, April 10
- Who: Dr. KJ Devasia, assistant vice president and head, Bangalore International Airport Limited
The aviation industry is adapting to post-pandemic challenges and climate change risks. This presentation will discuss strategies for enterprise risk management, business continuity, and organizational resilience. “The increasing number of risks clubbed with the unprecedented impact of climate change prompt airport operators to invest more time and resources in devising strategies to overcome such uncertainties. Enterprise risk management paired with business continuity and systematic response to events are the new benchmark for ensuring organizational resilience in the aviation sector. Privatization of airports and the compulsion of self-financing to add new infrastructure underline the need for a calculated effort in this domain.”
What’s Next for Airport Accessibility Compliance Oversight in the US?
- When: Thursday, April 10
- Who: John P Benison, assistant administrator for civil rights, Federal Aviation Administration
John P Benison will provide insights into the FAA’s compliance oversight responsibilities, vision for airport accessibility, and strategies for the next five years. His presentation will also highlight his personal connection to airport accessibility and its importance.
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